In less than six months since Google Cloud Next, innovation has accelerated across industries, powered by advancements like the launch of Gemini 1.5 Pro, general availability of Gemini Flash and Imagen 3, and the expansion of our Vertex AI platform. Today, at our “Gemini at Work” global event, we’re excited to spotlight nearly 50 success stories, showcasing the transformative potential of generative AI across diverse fields. From increased productivity to seamless integration with Google Workspace, companies like PODS, Snap, Volkswagen US, and Warner Bros. Discovery are advancing ideas into production rapidly on our Vertex AI platform. Remarkably, Gemini for Google Workspace has proven to save enterprise users an average of 105 minutes per week — a testament to AI’s productivity impact.
Partnering with Industry Leaders for Unmatched AI Solutions
Over recent months, we’ve expanded partnerships with iconic brands such as Airtel, CMA CGM, LG AI Research, Motorola, and Telefonica, solidifying Google Cloud as a premier AI partner. Businesses are choosing us for four main reasons:
Access to Premier Foundation Models: Google Cloud is the only provider offering a mix of first-party, third-party, and open models, giving customers a choice to customize.
Accelerated Development with Vertex AI: Our integrated Vertex AI platform offers a single hub for model development, allowing enterprises to build and deploy sophisticated generative AI (gen AI) agents quickly.
Increased Productivity with Specialized AI Agents: From Gemini for Google Cloud and Workspace to tailored solutions for customer engagement, our AI agents make productivity seamless.
Deployment Confidence with Enterprise-Level Grounding: Our AI ensures high accuracy and consistency with controls for brand integrity.
Six Specialized AI Agents Transforming Workflows
The deployment of AI agents is rapidly enhancing business operations, enabling everything from targeted customer recommendations to optimized employee workflows. These agents cover six essential use cases:
Customer Agents: Enhancing customer experience across channels, from voice assistants to real-time recommendations.
Examples: Snap’s “My AI” chatbot increased user engagement by over 2.5 times, and Volkswagen US’s myVW app helps drivers with instant, visual support via Gemini’s multimodal capabilities.
Employee Agents: Streamlining tasks, answering queries, and enhancing collaboration.
Examples: Click Therapeutics uses Gemini for Google Workspace to analyze complex data, and Randstad utilizes AI for candidate interactions, freeing up time for essential human engagement.
Data Agents: Revolutionizing research and data analysis by synthesizing complex information and identifying novel insights.
Examples: Warner Bros. Discovery reduced captioning costs by 50% and time by 80%, and Hiscox streamlined underwriting, cutting quoting time to minutes.
Security Agents: Accelerating threat detection and compliance through rapid response automation.
Examples: Apex Fintech enhanced its threat detection from hours to seconds with Google SecOps, while NetRise uses AI-powered semantic search for supply chain security.
Creative Agents: Supporting design, production, and creative tasks for brand, audio, and visual content.
Examples: Formula E uses Google AI for concise podcasting, and PODS’ “World’s Smartest Billboard” campaign adapted in real-time to diverse neighborhoods in New York.
The Power of an Open, Collaborative Platform
Google Cloud’s commitment to open platforms and integration flexibility is pivotal in advancing AI across industries. By collaborating with partners like Accenture, Deloitte, BCG, and McKinsey, we’re supporting thousands of projects moving from proof of concept to real-world deployment, empowering businesses to solve critical challenges.
The rapid adoption of Google Cloud’s AI solutions is transforming workflows, streamlining processes, and driving results. We’re excited to continue this journey with our customers and partners, revolutionizing industries and setting a new standard for the future of cloud technology.
